What We Do
We work with six core document categories — each with its own conventions, audience expectations, and language requirements for the American market.
Instruction Manuals
Instruction manuals are the first thing an American customer reaches for when something goes wrong — or when they're trying to get something right. If the language is awkward, they lose confidence in the product before they've even used it.
What We Do
Example Revision
"Insert the power cord to the socket and confirm the indicator lamp is lighting."
"Plug the power cord into the outlet and confirm that the indicator light is on."
Same meaning. Same technical accuracy. Natural American English.
Product Labels
Product labels carry legal weight and safety obligations — but they also have to be read and understood by real people in a store aisle or at a kitchen counter. American consumers have high expectations for label language.
What We Do
Example Revision
"Keep away from children. Do not use if seal is broken or missing. Store in cool and dry place."
"Keep out of reach of children. Do not use if the seal is broken or missing. Store in a cool, dry place."
Same meaning. Same technical accuracy. Natural American English.
Technical Specifications
Technical specifications are read by engineers, procurement managers, and distributors who need to make decisions quickly. Awkward phrasing slows them down and raises doubts about the underlying quality of the product.
What We Do
Example Revision
"The device is applicable for use in temperature environments of -10°C to 50°C."
"The device is rated for use in temperatures ranging from -10°C to 50°C (14°F to 122°F)."
Same meaning. Same technical accuracy. Natural American English.
Safety Guides
Safety guides have one job: to be understood immediately, by anyone, under any conditions. Unclear safety language isn't just a communication problem — it's a liability. American readers expect direct, unambiguous safety instructions.
What We Do
Example Revision
"Please to wear protective equipment when operating. Serious injury may result if not following safety precautions."
"Always wear protective equipment while operating this tool. Failure to follow safety precautions may result in serious injury."
Same meaning. Same technical accuracy. Natural American English.
Warranty & Legal Documents
Warranty cards, terms of service, and compliance disclosures are often the last thing companies think about — but American consumers do read them, especially when something goes wrong. Clear warranty language builds trust and reduces disputes.
What We Do
Example Revision
"This warranty is void in the event of damage caused by improper using or unauthorized modification."
"This warranty is void if the product is damaged due to misuse or unauthorized modification."
Same meaning. Same technical accuracy. Natural American English.
Packaging & Marketing Copy
The copy on a box, blister pack, or retail display is often the first thing an American customer reads. It sets expectations for the entire product experience. Awkward phrasing on packaging signals foreign origin in a way that can undermine premium positioning.
What We Do
Example Revision
"Enjoy the superior quality and long-lasting performance of our advanced technology product."
"Built to last — with the performance and quality you expect from a premium product."
Same meaning. Same technical accuracy. Natural American English.
Pricing
Every project is quoted individually based on document length, complexity, and turnaround time. We provide a fixed price before any work begins — no hourly billing, no scope creep.
Rush turnaround is available for time-sensitive projects. Volume discounts apply for ongoing or multi-document engagements.
Ready to Start?
Describe your project or attach a sample page. We'll review it and respond within one business day with a clear, no-obligation quote.